After-sales Service | 40+ Years Expert in Precision EDM Solutions - NEUAR EDM

NEUAR’s professional technical team provides comprehensive after-sales service for precision automated EDM machines.

NEUAR’s professional technical team provides comprehensive after-sales service for precision automated EDM machines.

After-sales Service

NEUAR’s professional technical team provides comprehensive after-sales service for precision automated EDM machines, offering lifetime paid support for high-speed mirror EDM machines even after the warranty period.


EDM Application Technology Consulting

EDM discharge technology is a unique and special technology, which is used in metal machining and cutting. NEUAR specializes in providing this application technology to customers to meet the important requirements for metal machining. NEUAR and our global agents wholeheartedly welcome customer inquiries regarding technical application support.

Complete education and training courses

NEUAR attaches great importance to the education and training courses of machine operation. In addition to NEUAR various machines courses, our agents also need to receive the education and training of newly developed technologies. In addition, NEUAR and its agents will also conduct education and training courses for our customers to optimize the efficiency of NEUAR machines.

  • Knowledge and skills of electronic control system operation
  • Updates and functional enhancements of electronic control systems
  • Machine maintenance and troubleshooting training and guidance
  • Applied technology research
After-sales service
  • Long-term maintenance service contract and service scope within warranty period
  • Troubleshooting and replacement parts
  • Preventive maintenance service
  • Diagnosis and calibration service
  • Service for the application of electric discharge technology
  • System update and function upgrade
  • Mechanical repositioning and installation
Spare parts

NEUAR provides a sufficient inventory of spare parts. Whether it is to replace old parts or new products, we provide fast delivery to clients to shorten the downtime caused by machine failure.

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Full Catalog: CNC Precision EDM Machines

After-sales Service | Founded 1998 — Precision Systems, AE II Guidance & Global Support

NEUAR EDM designs high-speed, mirror and automated EDM solutions backed by a team with 40+ years of cumulative know-how. Our AE II Intelligent Expert System streamlines programming so manufacturers reach stable accuracy faster.

From mirror-finish surfaces around Ra 0.06–0.20 µm to reliable micro-radius features, our technology supports mold & die, medical, aerospace and automotive programs with consistent quality and throughput.

We provide structured training, responsive after-sales service and lifetime paid support for mirror EDM systems to protect uptime across global installations—ask about demos, sample cuts or a factory visit.

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